Do I need to register with sanationaturalis.com in order to place an order?
You need to register with sanationaturalis.com to make a purchase from our site. There are many benefits of becoming a registered customer, including faster checkout, exclusive shopping offers, new product launches, special sampling programs and much more.
How do I make a purchase?
Welcome to Sanatio Naturalis Online. Shopping is easy, convenient and secure.
Step 1: Simply select the product you want to purchase and then click “Add to Bag”.
Step 2: Then click "Continue Shopping" or “Checkout” button to confirm and finalize your order. Follow the onscreen instructions to proceed through the checkout process.
Step 3: After your order has been submitted, a "Thank You" page will be displayed confirming that your order has been received. A confirmation email will also be sent shortly after your order has been dispatched.
Why was my order cancelled?
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include:
- Item(s) not available
- Inability to process payment information
- Cannot ship to address provided
- We have identified a pricing or Product description error
If there are any problems with your order, you will be contacted by Our Customer Services Team as soon as possible. You will not be billed for any cancelled items.
A product may temporarily be unavailable. Unfortunately you cannot add out of stock items to your Shopping Bag.
Can I Place My Order Over The Phone?
You can place your order over the phone through Sanatio Naturalis Mail Order on 0800 566 8060. Our Customer Care Team will be able to assist you.